This privacy policy sets out how Northamptonshire Health Charity (NHC) uses and protects any information that you give when you use this website or provide us with your personal information. Northamptonshire Health Charity is committed to safeguarding your privacy. Contact us at if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.
Northamptonshire Health Charity may change this policy from time to time by updating this page and you should check this page to ensure that you are happy with any changes. By using this site or/and providing us with your personal information, you consent to the Processing of your Personal Data as described in this Privacy Policy.
Data Protection Principles
We promise to follow the following data protection principles:
- Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
- Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
- Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
- Processing is limited with a time period. We will not store your personal data for longer than needed.
- We will do our best and take steps to ensure the accuracy of data.
- We will do our best to ensure the integrity and confidentiality of data.
Data Subject’s rights
The Data Subject has the following rights:
- Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
- Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
- Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
- Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
- Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
- Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
- Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
- Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
- Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
- Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
- Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.
What we collect
Information you have provided us with
We may collect the following information:
- name
- contact information including telephone numbers, email and postal address
- demographic information such as postcode
- other information relevant to fundraising activities
Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your IP address, operating system, browser etc. This information is used to improve your customer experience and deliver the content of our website correctly. When you look at the contents of our website, your activities may be logged.
How we use your Personal Data
This information is used to understand your needs and enhance your experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. We use your Personal Data in order to:
- Provide our service to you. This includes for example providing you with information that you have requested and communicating with you in relation to your enquiry
- We may use the information to improve our website and enhance your customer experience;
- From time to time we may send you communications about our work and how you can help us, for example, information about our campaigns, volunteering, fundraising activities and how you can donate to us.
- We will only send you marketing information electronically (e.g. by email or text/SMS) if you have specifically agreed to us doing so. We rely on consent for this processing, and you can withdraw your consent at any time by clicking the ‘unsubscribe’ link in any of our messages to you.
- We may send marketing information by post or call you for marketing purposes, unless you have previously opted out or said that you don’t want to be contacted. We rely on legitimate interests for this processing, as we consider that we have a legitimate interest to promote the work of Northamptonshire Health Charity to potential and actual supporters.
- You can change your marketing preferences at any time by emailing [email protected] or calling 01604 626927.
- From time to time we may contact you in relation to specific operational matters. For example, we may contact you about a query or complaint that you have raised, or to check that our information and records are up-to-date. Depending upon how you have contacted us, we may get in touch via phone, post, email, text message or social media.
- We rely on legitimate interest to send you this type of communication.
We also use a data cleaning company based in the UK to ensure that our address records and contact information is accurate and up to date, and to stop mailings to people who have died. We rely on legitimate interests for this processing, as we consider that we have a legitimate interest to promote Northamptonshire Health Charity to potential and actual supporters.
- fulfil an obligation under law or contract;
Leaving Comments on news articles
The Northamptonshire Health Charity offers users the possibility to leave individual comments on news articles. If you leave a comment on the articles published on this website the comments are also stored and published, as well as information on the date of the commentary and on the user’s (pseudonym). In addition, the IP address assigned by the Internet service provider (ISP) to the data subject is also logged. This storage of the IP address takes place for security reasons, and in case the data subject violates the rights of third parties, or posts illegal content through a given comment. The storage of this personal data is, therefore, in the interest of Northamptonshire Health Charity, so that we can exculpate in the event of an infringement. This collected personal data will not be passed to third parties, unless such a transfer is required by law or serves the aim of the defence of Northamptonshire Health Charity .
Cookies and other technologies we use
- We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.
- A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
We use cookies for the following purposes:
- Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
- Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
- Analytics cookies – these cookies are used to track the use and performance of our website and services
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform. For more information about cookies, visit allaboutcookies.org.
We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.
Other information we collect
Social buttons.
On many of the pages of the Northamptonshire Health Charity site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1, Facebook ‘Like’, and Pinterest. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Northamptonshire Health Charity . You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on Northamptonshire Health Charity’s site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Northamptonshire Health Charity, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
External web services.
We use a number of external web services on the Northamptonshire Health Charity website, mostly to display content within our web pages. For example, we include an Instagram and Facebook feeds and to show videos we use YouTube and Vimeo. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.
Links to other websites
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Online donations to Northamptonshire Health Charity are made through the JustGiving website and their privacy policy can be found here
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
- You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Northamptonshire Health Charity, Springfield, Cliftonville, Northampton. NN1 5BE
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Changes to this Privacy Policy
We reserve the right to make change to this Privacy Policy.
Last modification was made 13th September 2024